Jefferson, GA

“Two years ago, I established a Broadband Advisory Committee at the request of our city council. At that time, City Hall was receiving many calls each week about the poor customer service and lack of speed, much less broadband, from our incumbent provider. The Advisory Committee and City Council pressured the incumbent provider to upgrade their customer service and invest in infrastructure upgrades. While fiber was being laid in new subdivisions, we are now seeing fiber retrofits in the older subdivisions. We also worked to attract competing providers to provide alternatives for our citizens. We still have a long way to go before we can consider ourselves a broadband community, but we are making progress.”