Next Century Cities and Public Interest Allies Meet with FCC and USAC to Escalate Emergency Broadband Benefit Challenges
Since enrollment for the Emergency Broadband Benefit Program (“EBBP”) began in May 2021, 2.3 million people have signed up to receive assistance with their broadband bill. However, eligible participants have faced significant challenges to enrollment such as the requiring of a new service plan, mandatory opt-in to continuing services, language barriers, and burdensome identity verification. […]